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Does your business offer customs services?

Posted on 8th February 2024 by Alexis Outram - Customs Duties

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If your business does offer customs services, did you know that HMRC could offer you a free listing on their published lists.

HMRC do not vet, approve or recommend individual firms. Information is simply provided to HMRC by customs agents and fast parcel operators and listed as presented.

However, many businesses that need the services of an agent to manage their customs requirements, will likely be accessing the government listings.

To add your business to the government lists you are requested to:

Email customsagentstrainingproviders@hmrc.gov.uk with:

  • the name of your business
  • your contact telephone number, email address and business website address
  • if you would like to be listed as an agent, a fast parcel operator, or both

You can also advise HMRC if you:

  • are available to take on new clients
  • can function as a direct representative or indirect representative, or both
  • provide services for smaller traders
  • can help move goods subject to sanitary and phytosanitary checks
  • offer customs clearances using advance fixing certificates, roll on roll off port, or common transit
  • offer customs services:
    • with a duty deferment account
    • using simplified declarations
    • for shipments of personal goods
  • provide an advisory or consultancy service (for example, advice on supply chains, moving goods and trading terms)
  • want to be signed up for the monthly Customs Intermediaries Bulletin — which gives you the latest HMRC news for customs agents and fast parcel operators
  • offer an out of hours service (outside of usual business hours which are Monday to Friday 9am to 5pm)
  • can facilitate or assist with the movement of goods through pre-lodgement ports, using the Goods Vehicle Movement Service (GVMS)
  • offer services for completing entry summary declarations for goods imported into Great Britain (England, Scotland and Wales) using the Safety and Security GB (S&S GB) service
  • offer services to facilitate movements using Customs Declaration Service

You can ask for your company name or other details to be removed at any time.

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